Is Claude AI Down? Live Server Status & Troubleshooting
Wondering if Claude is down right now? You’re in the right place. This page gives you a live view of Claude AI’s server status, tracks known outages and maintenance windows, and walks you through the most effective fixes when Claude is not working — whether the issue is on Anthropic’s end or yours.
We monitor Claude’s status continuously so you don’t have to.
Claude AI Server Status — Live
The embed below pulls real-time data directly from Anthropic. If Claude is experiencing an outage, internal server error, or scheduled maintenance, it will be reflected here.
Anthropic Status Updates
Is Claude Down Right Now?
If the status embed above shows all systems operational but Claude still isn’t working for you, the issue is likely on your end rather than Anthropic’s servers. Scroll to the troubleshooting section below for step-by-step fixes.
If the embed is showing a live incident, degraded performance, or scheduled maintenance — Claude is down and Anthropic is aware of it. In most cases, service is restored within minutes to a few hours.
Quick ways to verify Claude’s current status:
- This page — We track and update Claude’s status regularly, including Claude Code status and Claude API status
- Anthropic’s official status page — status.anthropic.com is the most authoritative source for live incident reports
- Downdetector — Aggregates real-time user reports about Claude being down or Claude AI not loading
- X (Twitter) — Search “Claude down” or “Claude not working” for real-time user reports and official updates from @AnthropicAI
Claude Is Not Working — Common Issues and Fixes
Even when Claude’s servers are fully operational, users can run into errors. Here are the most reported Claude problems and how to resolve them quickly.
Claude Internal Server Error
An internal server error on Claude typically points to one of two things: a temporary issue on Anthropic’s infrastructure, or a request that caused an unexpected processing error.
What to do:
- Refresh the page and try your request again
- If the error persists, check the live status embed above for any active incidents
- Try shortening or simplifying your prompt — very long or complex inputs can occasionally trigger server errors
- Wait 2–3 minutes and retry. Most internal server errors on Claude resolve on their own
Claude Not Loading or Taking Too Long to Respond
Slow response times or pages that won’t load are often related to high traffic on Claude’s servers or a local connectivity issue.
What to do:
- Check your internet connection first — run a quick speed test to rule out network issues
- Hard refresh the page (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac)
- Clear your browser cache and cookies, then reload claude.ai
- Try a different browser (Chrome, Firefox, Safari) or switch to a private/incognito window
- Disable browser extensions, particularly ad blockers or VPNs, which can interfere with claude.ai
Claude AI Not Working on Mobile
Mobile users sometimes experience issues that desktop users don’t, particularly on the Claude app or mobile browser.
What to do:
- Force-close and reopen the Claude app
- Check for app updates in the App Store or Google Play
- Try accessing claude.ai via your mobile browser instead of the app
- Switch between Wi-Fi and mobile data to identify if it’s a network issue
Claude Code Down or Not Responding
If Claude Code specifically isn’t working in your terminal, the issue may be separate from claude.ai being down.
What to do:
- Check that your CLI is up to date — run the update command for your Claude Code installation
- Verify your API key is valid and has not expired
- Check your API usage limits — Claude Code outages for individual users are often rate limit issues, not true downtime
- Review the Claude API status separately at status.anthropic.com, as API and web app incidents don’t always overlap
Why Is Claude Not Working After It Was Fine?
This is one of the most common reports. Claude works, then suddenly stops mid-session or fails to load a new conversation.
Likely causes:
There’s an active incident affecting a subset of users — check the status embed at the top of this pageg from Claude AI’s advanced capabilities. For persistent problems, Claude AI’s customer support is always available to provide assistance.
Your session has timed out — log out and log back in
Anthropic has pushed an update mid-session — a hard refresh usually resolves this
You’ve hit your usage limit on the free or Pro plan — check your account usage in settings
FAQ: Claude AI Status, Downtime & Troubleshooting
Is Claude down right now?
The live status embed at the top of this page pulls real-time data from Anthropic’s official status page and is the fastest way to check. You can also visit status.anthropic.com directly, check Downdetector for user-reported outages, or search "Claude down" on X for community reports. If all sources show normal operation but Claude still isn’t working for you, the issue is likely local rather than a platform-wide outage.
Why is Claude not working today?
There are several reasons Claude may not be working: an active server outage or incident on Anthropic’s end, scheduled maintenance, unusually high traffic causing degraded performance, or a local issue on your device or network. Check the status embed at the top of this page first. If Claude’s servers are operational, try clearing your cache, switching browsers, or logging out and back in.
What is the Claude AI status page?
Anthropic maintains an official status page at status.anthropic.com that provides real-time updates on the health of all Claude services — including claude.ai, the Claude API, and Claude Code. It reports on active incidents, degraded performance, scheduled maintenance windows, and historical uptime. It is the most authoritative source for confirming whether Claude is down.
What does a Claude internal server error mean?
A Claude internal server error means something went wrong while the server was processing your request. It is usually temporary and resolves on its own within a few minutes. Try refreshing and resubmitting your request. If the error keeps appearing, check for an active incident on the status page — a widespread internal server error often indicates a platform-level issue Anthropic is already working to fix.
How do I fix Claude AI not working on my end?
If Claude’s servers are operational but you’re still having issues, work through these steps: check your internet connection, hard refresh the page (Ctrl+Shift+R or Cmd+Shift+R), clear your browser cache and cookies, try a different browser or incognito window, and disable VPNs or browser extensions that may interfere with claude.ai. If you’re using the mobile app, force-close it and check for updates.
Is Claude.ai down or is it just me?
The easiest way to tell is to check the status embed on this page or visit status.anthropic.com. If no incident is reported there, cross-reference with Downdetector or X to see if other users are reporting the same problem. If reports are isolated to your account or device, it’s likely a local issue. If reports are widespread, Claude is down for multiple users and Anthropic is typically already aware.
What is the difference between Claude AI status and Anthropic status?
Anthropic’s status page covers all of Anthropic’s services, including claude.ai, the Claude API, Claude Code, and any other infrastructure. The Claude AI status specifically refers to the web app at claude.ai. These services can sometimes be affected independently — for example, the Claude API may experience an incident that doesn’t affect the claude.ai web interface, or vice versa. If you’re a developer, always check API status separately.
Is Claude Code down separately from Claude AI?
Yes. Claude Code operates via the Claude API and can experience issues independently from claude.ai being down. If Claude Code is not working, verify your API key is valid, check that your CLI is up to date, confirm you haven’t hit your API rate limits, and check the API section of the Anthropic status page specifically. A claude.ai outage does not necessarily mean Claude Code or the API is also affected.
How long does Claude downtime or maintenance usually last?
Scheduled Claude maintenance windows are typically brief — usually between 15 minutes and 2 hours — and are announced in advance on the status page. Unplanned outages vary in duration depending on the cause, but Anthropic’s engineering team generally resolves major incidents within a few hours. You can subscribe to updates on status.anthropic.com to receive notifications when an incident is opened and when it is resolved.
Can I get notified when Claude is back up after an outage?
Yes. Bookmark this page to come back and refresh for incident reports, maintenance announcements, and service restorations. This is the most reliable way to stay informed without repeatedly checking the page manually.
Why does Claude keep giving me errors even when it’s not down?
If Claude is returning repeated errors during normal operation, common causes include hitting your plan’s usage limits, submitting prompts that are too long or complex for a single request, session timeouts requiring you to log back in, or a minor localized issue not significant enough to appear on the status page. Check your account usage in settings, try breaking large requests into smaller ones, and log out and back in to refresh your session.
Where can I get help if Claude is still not working after checking the status page?
If you’ve checked our status page, confirmed no active incident, and worked through the troubleshooting steps without success, contact Anthropic’s support team through the Help section at claude.ai. For API and developer issues, Anthropic’s developer documentation at docs.anthropic.com is the best starting point, with direct support available through your Anthropic account dashboard.
Still Having Issues with Claude?
If you’ve worked through the troubleshooting steps above and Claude is still not working, your best next step is to contact Anthropic’s support team directly through the Help section at claude.ai. For API-related issues, Anthropic’s developer documentation and support channels are the most direct route to a resolution.
Bookmark this page to quickly check Claude’s status anytime — we keep it updated with the latest information on outages, errors, and maintenance.